camt.029.001.12
Scope The ResolutionOfInvestigation message is sent by a case assignee to a case creator/case assigner. This message is used to inform of the resolution of a case, and optionally provides details about.
- the corrective action undertaken by the case assignee;
- information on the return where applicable. Usage The ResolutionOfInvestigation message is used by the case assignee to inform a case creator or case assigner about the resolution of a:
- request to cancel payment case;
- request to modify payment case;
- unable to apply case;
- claim non receipt case. The ResolutionOfInvestigation message covers one and only one case at a time. If the case assignee needs to communicate about several cases, then several Resolution Of Investigation messages must be sent. The ResolutionOfInvestigation message provides:
- the final outcome of the case, whether positive or negative;
- optionally, the details of the corrective action undertaken by the case assignee and the information of the return. Whenever a payment instruction has been generated to solve the case under investigation following a claim non receipt or an unable to apply, the optional CorrectionTransaction component present in the message must be completed. Whenever the action of modifying or cancelling a payment results in funds being returned or reversed, an investigating agent may provide the details in the resolution related investigation component, to identify the return or reversal transaction. These details will facilitate the account reconciliations at the initiating bank and the intermediaries. It must be stressed that the return or reversal of funds is outside the scope of this Exceptions and Investigation service. The features given here is only meant to transmit the information of return or reversal when it is available through the resolution of the case. The ResolutionOfInvestigation message must:
- be forwarded by all subsequent case assignee(s) until it reaches the case creator;
- not be used in place of a RejectCaseAssignment or CaseStatusReport or NotificationOfCaseAssignment message. Take note of an exceptional rule that allows the use of ResolutionOfInvestigation in lieu of a CaseStatusReport. CaseStatusReport is a response-message to a CaseStatusReportRequest. The latter which is sent when the assigner has reached its own time-out threshold to receive a response. However it may happen that when the request arrives, the investigating agent has just obtained a resolution. In such a situation, it would be redundant to send a CaseStatusReport when then followed immediately by a ResolutionOfInvestigation. It is therefore quite acceptable for the investigating agent, the assignee, to skip the Case Status Report and send the ResolutionOfInvestigation message directly. The ResolutionOfInvestigation message should be the sole message to respond to a cancellation request. Details of the underlying transactions and the related statuses for which the cancellation request has been issued may be provided in the CancellationDetails component.
Message Construction
Every ISO20022 message has at the highest level what we call ‘building blocks’. Because the message is constructed as immutable records, the association is by composition. Below you can see the relationship between the message and its constituent building blocks: For comparison, see the ISO20022 official specification
classDiagram direction LR %% ResolutionOfInvestigationV12 recursion level 0 with max 0 ResolutionOfInvestigationV12 *-- "1..1" CaseAssignment5 : Assignment ResolutionOfInvestigationV12 *-- "0..1" Case5 : ResolvedCase ResolutionOfInvestigationV12 *-- "1..1" IInvestigationStatus5Choice : Status ResolutionOfInvestigationV12 *-- "0..1" UnderlyingTransaction31 : CancellationDetails ResolutionOfInvestigationV12 *-- "0..1" PaymentTransaction147 : ModificationDetails ResolutionOfInvestigationV12 *-- "0..1" IClaimNonReceipt2Choice : ClaimNonReceiptDetails ResolutionOfInvestigationV12 *-- "0..1" StatementResolutionEntry4 : StatementDetails ResolutionOfInvestigationV12 *-- "0..1" ICorrectiveTransaction5Choice : CorrectionTransaction ResolutionOfInvestigationV12 *-- "0..1" ResolutionData4 : ResolutionRelatedInformation ResolutionOfInvestigationV12 *-- "0..1" SupplementaryData1 : SupplementaryData
Now, we will zero-in one-by-one on each of these building blocks.
Assignment building block
Identifies the assignment of an investigation case from an assigner to an assignee. Usage: The assigner must be the sender of this confirmation and the assignee must be the receiver. Represents the assignment of a case to a party. For comparison, see the ISO20022 official specification
classDiagram direction tb %% CaseAssignment5 recursion level 0 with max 1 class CaseAssignment5{ Identification IsoMax35Text CreationDateTime IsoISODateTime } CaseAssignment5 *-- "1..1" IParty40Choice : Assigner CaseAssignment5 *-- "1..1" IParty40Choice : Assignee %% IParty40Choice recursion level 1 with max 1 %% IParty40Choice recursion level 1 with max 1
CaseAssignment5 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Identification | Uniquely identifies the case assignment. | IsoMax35Text - Required 1..1 |
Assigner | Party who assigns the case. | Usage: This is also the sender of the message. |
Assignee | Party to which the case is assigned. | Usage: This is also the receiver of the message. |
CreationDateTime | Date and time at which the assignment was created. | IsoISODateTime - Required 1..1 |
ResolvedCase building block
Identifies a resolved case. Provides further details to identify an investigation case. For comparison, see the ISO20022 official specification
classDiagram direction tb %% Case5 recursion level 0 with max 1 class Case5{ Identification IsoMax35Text ReopenCaseIndication IsoYesNoIndicator } Case5 *-- "1..1" IParty40Choice : Creator %% IParty40Choice recursion level 1 with max 1
Case5 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Identification | Uniquely identifies the case. | IsoMax35Text - Required 1..1 |
Creator | Party that created the investigation case. | IParty40Choice - Required 1..1 |
ReopenCaseIndication | Indicates whether or not the case was previously closed and is now re-opened. | IsoYesNoIndicator - Optional 0..1 |
Status building block
Indicates the status of the investigation. Specifies the status of an investigation case. For comparison, see the ISO20022 official specification
classDiagram direction tb %% IInvestigationStatus5Choice recursion level 0 with max 1
InvestigationStatus5Choice members
Member name | Description | Data Type / Multiplicity |
---|
CancellationDetails building block
Specifies the details of the underlying transactions being cancelled. Identifies the underlying (group of) transaction(s) to which the resolution of investigation applies. For comparison, see the ISO20022 official specification
classDiagram direction tb %% UnderlyingTransaction31 recursion level 0 with max 1 UnderlyingTransaction31 *-- "0..1" OriginalGroupHeader14 : OriginalGroupInformationAndStatus UnderlyingTransaction31 *-- "0..0" OriginalPaymentInstruction43 : OriginalPaymentInformationAndStatus UnderlyingTransaction31 *-- "0..0" PaymentTransaction148 : TransactionInformationAndStatus %% OriginalGroupHeader14 recursion level 1 with max 1 class OriginalGroupHeader14{ OriginalGroupCancellationIdentification IsoMax35Text OriginalMessageIdentification IsoMax35Text OriginalMessageNameIdentification IsoMax35Text OriginalCreationDateTime IsoISODateTime OriginalNumberOfTransactions IsoMax15NumericText OriginalControlSum IsoDecimalNumber GroupCancellationStatus GroupCancellationStatus1Code } OriginalGroupHeader14 *-- "0..1" Case5 : ResolvedCase OriginalGroupHeader14 *-- "0..0" CancellationStatusReason4 : CancellationStatusReasonInformation OriginalGroupHeader14 *-- "0..0" NumberOfTransactionsPerStatus1 : NumberOfTransactionsPerCancellationStatus %% OriginalPaymentInstruction43 recursion level 1 with max 1 class OriginalPaymentInstruction43{ OriginalPaymentInformationCancellationIdentification IsoMax35Text OriginalPaymentInformationIdentification IsoMax35Text OriginalNumberOfTransactions IsoMax15NumericText OriginalControlSum IsoDecimalNumber PaymentInformationCancellationStatus GroupCancellationStatus1Code } OriginalPaymentInstruction43 *-- "0..1" Case5 : ResolvedCase OriginalPaymentInstruction43 *-- "0..1" OriginalGroupInformation29 : OriginalGroupInformation OriginalPaymentInstruction43 *-- "0..0" CancellationStatusReason4 : CancellationStatusReasonInformation OriginalPaymentInstruction43 *-- "0..0" NumberOfCancellationsPerStatus1 : NumberOfTransactionsPerCancellationStatus OriginalPaymentInstruction43 *-- "0..0" PaymentTransaction139 : TransactionInformationAndStatus %% PaymentTransaction148 recursion level 1 with max 1 class PaymentTransaction148{ CancellationStatusIdentification IsoMax35Text OriginalInstructionIdentification IsoMax35Text OriginalEndToEndIdentification IsoMax35Text OriginalTransactionIdentification IsoMax35Text OriginalClearingSystemReference IsoMax35Text OriginalUETR IsoUUIDv4Identifier TransactionCancellationStatus CancellationIndividualStatus1Code OriginalInterbankSettlementAmount IsoActiveOrHistoricCurrencyAndAmount OriginalInterbankSettlementDate IsoISODate } PaymentTransaction148 *-- "0..1" Case5 : ResolvedCase PaymentTransaction148 *-- "0..1" OriginalGroupInformation29 : OriginalGroupInformation PaymentTransaction148 *-- "0..0" CancellationStatusReason4 : CancellationStatusReasonInformation PaymentTransaction148 *-- "0..1" ResolutionData4 : ResolutionRelatedInformation PaymentTransaction148 *-- "0..1" IParty40Choice : Assigner PaymentTransaction148 *-- "0..1" IParty40Choice : Assignee PaymentTransaction148 *-- "0..1" OriginalTransactionReference35 : OriginalTransactionReference
UnderlyingTransaction31 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
OriginalGroupInformationAndStatus | Provides information on the original cancellation message, to which the resolution refers. | OriginalGroupHeader14 - Optional 0..1 |
OriginalPaymentInformationAndStatus | Provides information on the original (group of) transactions, to which the cancellation status refers. | OriginalPaymentInstruction43 - Unknown 0..0 |
TransactionInformationAndStatus | Provides details on the original transactions to which the cancellation request message refers. | PaymentTransaction148 - Unknown 0..0 |
ModificationDetails building block
Specifies the details of the underlying transaction being modified. Provides further details on the reference and status on the original transactions, included in the original instruction, to which the cancellation request message applies. For comparison, see the ISO20022 official specification
classDiagram direction tb %% PaymentTransaction147 recursion level 0 with max 1 class PaymentTransaction147{ ModificationStatusIdentification IsoMax35Text OriginalPaymentInformationIdentification IsoMax35Text OriginalInstructionIdentification IsoMax35Text OriginalEndToEndIdentification IsoMax35Text OriginalTransactionIdentification IsoMax35Text OriginalClearingSystemReference IsoMax35Text OriginalUETR IsoUUIDv4Identifier OriginalInterbankSettlementAmount IsoActiveOrHistoricCurrencyAndAmount OriginalInterbankSettlementDate IsoISODate } PaymentTransaction147 *-- "0..1" Case5 : ResolvedCase PaymentTransaction147 *-- "1..1" OriginalGroupInformation29 : OriginalGroupInformation PaymentTransaction147 *-- "0..0" ModificationStatusReason2 : ModificationStatusReasonInformation PaymentTransaction147 *-- "0..1" ResolutionData4 : ResolutionRelatedInformation PaymentTransaction147 *-- "0..1" IParty40Choice : Assigner PaymentTransaction147 *-- "0..1" IParty40Choice : Assignee PaymentTransaction147 *-- "0..1" OriginalTransactionReference35 : OriginalTransactionReference %% Case5 recursion level 1 with max 1 class Case5{ Identification IsoMax35Text ReopenCaseIndication IsoYesNoIndicator } Case5 *-- "1..1" IParty40Choice : Creator %% OriginalGroupInformation29 recursion level 1 with max 1 class OriginalGroupInformation29{ OriginalMessageIdentification IsoMax35Text OriginalMessageNameIdentification IsoMax35Text OriginalCreationDateTime IsoISODateTime } %% ModificationStatusReason2 recursion level 1 with max 1 class ModificationStatusReason2{ AdditionalInformation IsoMax105Text } ModificationStatusReason2 *-- "0..1" PartyIdentification135 : Originator ModificationStatusReason2 *-- "0..1" IModificationStatusReason1Choice : Reason %% ResolutionData4 recursion level 1 with max 1 class ResolutionData4{ EndToEndIdentification IsoMax35Text TransactionIdentification IsoMax35Text UETR IsoUUIDv4Identifier InterbankSettlementAmount IsoActiveOrHistoricCurrencyAndAmount InterbankSettlementDate IsoISODate ClearingChannel ClearingChannel2Code } ResolutionData4 *-- "0..1" Compensation4 : Compensation ResolutionData4 *-- "0..0" Charges13 : ChargesInformation %% IParty40Choice recursion level 1 with max 1 %% IParty40Choice recursion level 1 with max 1 %% OriginalTransactionReference35 recursion level 1 with max 1 class OriginalTransactionReference35{ InterbankSettlementAmount IsoActiveOrHistoricCurrencyAndAmount InterbankSettlementDate IsoISODate RequestedCollectionDate IsoISODate PaymentMethod PaymentMethod4Code } OriginalTransactionReference35 *-- "0..1" IAmountType4Choice : Amount OriginalTransactionReference35 *-- "0..1" IDateAndDateTime2Choice : RequestedExecutionDate OriginalTransactionReference35 *-- "0..1" PartyIdentification135 : CreditorSchemeIdentification OriginalTransactionReference35 *-- "0..1" SettlementInstruction11 : SettlementInformation OriginalTransactionReference35 *-- "0..1" PaymentTypeInformation27 : PaymentTypeInformation OriginalTransactionReference35 *-- "0..1" IMandateRelatedData2Choice : MandateRelatedInformation OriginalTransactionReference35 *-- "0..1" RemittanceInformation21 : RemittanceInformation OriginalTransactionReference35 *-- "0..1" IParty40Choice : UltimateDebtor OriginalTransactionReference35 *-- "0..1" IParty40Choice : Debtor OriginalTransactionReference35 *-- "0..1" CashAccount40 : DebtorAccount OriginalTransactionReference35 *-- "0..1" BranchAndFinancialInstitutionIdentification6 : DebtorAgent OriginalTransactionReference35 *-- "0..1" CashAccount40 : DebtorAgentAccount OriginalTransactionReference35 *-- "0..1" BranchAndFinancialInstitutionIdentification6 : CreditorAgent OriginalTransactionReference35 *-- "0..1" CashAccount40 : CreditorAgentAccount OriginalTransactionReference35 *-- "0..1" IParty40Choice : Creditor OriginalTransactionReference35 *-- "0..1" CashAccount40 : CreditorAccount OriginalTransactionReference35 *-- "0..1" IParty40Choice : UltimateCreditor OriginalTransactionReference35 *-- "0..1" IPurpose2Choice : Purpose
PaymentTransaction147 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
ModificationStatusIdentification | Unique and unambiguous identifier of a modification request status, as assigned by the assigner. Usage: The modification status identification can be used for reconciliation or to link tasks relating to the modification request. | IsoMax35Text - Optional 0..1 |
ResolvedCase | Identifies the resolved case. | Case5 - Optional 0..1 |
OriginalGroupInformation | Provides information on the original message. | OriginalGroupInformation29 - Required 1..1 |
OriginalPaymentInformationIdentification | Unique identification, as assigned by the original sending party, to unambiguously identify the original payment information group. | IsoMax35Text - Optional 0..1 |
OriginalInstructionIdentification | Unique identification, as assigned by the original instructing party for the original instructed party, to unambiguously identify the original instruction. | IsoMax35Text - Optional 0..1 |
OriginalEndToEndIdentification | Unique identification, as assigned by the original initiating party, to unambiguously identify the original transaction. | IsoMax35Text - Optional 0..1 |
OriginalTransactionIdentification | Unique identification, as assigned by the original first instructing agent, to unambiguously identify the transaction. | IsoMax35Text - Optional 0..1 |
OriginalClearingSystemReference | Unique reference, as assigned by the original clearing system, to unambiguously identify the original instruction. | IsoMax35Text - Optional 0..1 |
OriginalUETR | Universally unique identifier to provide the original end-to-end reference of a payment transaction. | IsoUUIDv4Identifier - Optional 0..1 |
ModificationStatusReasonInformation | Provides detailed information on the modification status reason. | ModificationStatusReason2 - Unknown 0..0 |
ResolutionRelatedInformation | Reference of a return or a reversal transaction that is initiated to fix the case under investigation as part of the resolution. | ResolutionData4 - Optional 0..1 |
OriginalInterbankSettlementAmount | Amount of money moved between the instructing agent and the instructed agent, as provided in the original instruction. | IsoActiveOrHistoricCurrencyAndAmount - Optional 0..1 |
OriginalInterbankSettlementDate | Date, as provided in the original transaction, on which the amount of money ceases to be available to the agent that owes it and when the amount of money becomes available to the agent to which it is due. | IsoISODate - Optional 0..1 |
Assigner | Party who assigns the case. | Usage: This is also the agent that instructs the next party in the chain to carry out the (set of) cancellation request(s). |
Assignee | Party to which the case is assigned. | Usage: This is also the agent that is instructed by the previous party in the chain to carry out the (set of) cancellation request(s). |
OriginalTransactionReference | Key elements used to identify the original transaction that is being referred to. | OriginalTransactionReference35 - Optional 0..1 |
ClaimNonReceiptDetails building block
Specifies the details of the underlying transaction for which a claim non receipt has been initiated. Specifies whether the claim non receipt is accepted or rejected. For comparison, see the ISO20022 official specification
classDiagram direction tb %% IClaimNonReceipt2Choice recursion level 0 with max 1
ClaimNonReceipt2Choice members
Member name | Description | Data Type / Multiplicity |
---|
StatementDetails building block
Details on the underlying statement entry. Provides further details on the statement entry for the resolution of the investigation. For comparison, see the ISO20022 official specification
classDiagram direction tb %% StatementResolutionEntry4 recursion level 0 with max 1 class StatementResolutionEntry4{ OriginalStatementIdentification IsoMax35Text UETR IsoUUIDv4Identifier AccountServicerReference IsoMax35Text CorrectedAmount IsoActiveOrHistoricCurrencyAndAmount } StatementResolutionEntry4 *-- "0..1" OriginalGroupInformation29 : OriginalGroupInformation StatementResolutionEntry4 *-- "0..0" Charges6 : Charges StatementResolutionEntry4 *-- "0..1" IPurpose2Choice : Purpose %% OriginalGroupInformation29 recursion level 1 with max 1 class OriginalGroupInformation29{ OriginalMessageIdentification IsoMax35Text OriginalMessageNameIdentification IsoMax35Text OriginalCreationDateTime IsoISODateTime } %% Charges6 recursion level 1 with max 1 class Charges6{ TotalChargesAndTaxAmount IsoActiveOrHistoricCurrencyAndAmount } Charges6 *-- "0..0" ChargesRecord3 : Record %% IPurpose2Choice recursion level 1 with max 1
StatementResolutionEntry4 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
OriginalGroupInformation | Provides information on the original message. | OriginalGroupInformation29 - Optional 0..1 |
OriginalStatementIdentification | Unique identification, as assigned by the account servicer, to unambiguously identify the original statement. | IsoMax35Text - Optional 0..1 |
UETR | Universally unique identifier to provide an end-to-end reference of a payment transaction. | IsoUUIDv4Identifier - Optional 0..1 |
AccountServicerReference | Unique reference, as assigned by the account servicing institution, to unambiguously identify the entry. | IsoMax35Text - Optional 0..1 |
CorrectedAmount | Corrected debit or credit amount, compared to the original entry where the amount is incorrect. | |
Charges | Provides information on the charges included in the original entry amount. | Charges6 - Unknown 0..0 |
Purpose | Underlying reason for the payment transaction. | Usage: Purpose is used by the end-customers, that is initiating party, (ultimate) debtor, (ultimate) creditor to provide information concerning the nature of the payment. Purpose is a content element, which is not used for processing by any of the agents involved in the payment chain. |
CorrectionTransaction building block
References a transaction initiated to fix the case under investigation. Specifies the corrective transaction on which the investigation is processed. For comparison, see the ISO20022 official specification
classDiagram direction tb %% ICorrectiveTransaction5Choice recursion level 0 with max 1
CorrectiveTransaction5Choice members
Member name | Description | Data Type / Multiplicity |
---|
ResolutionRelatedInformation building block
Reference to fix the case under investigation as part of the resolution. Specifies additional information as expected by the party that the investigation performs the expected actions for its resolution. For comparison, see the ISO20022 official specification
classDiagram direction tb %% ResolutionData4 recursion level 0 with max 1 class ResolutionData4{ EndToEndIdentification IsoMax35Text TransactionIdentification IsoMax35Text UETR IsoUUIDv4Identifier InterbankSettlementAmount IsoActiveOrHistoricCurrencyAndAmount InterbankSettlementDate IsoISODate ClearingChannel ClearingChannel2Code } ResolutionData4 *-- "0..1" Compensation4 : Compensation ResolutionData4 *-- "0..0" Charges13 : ChargesInformation %% Compensation4 recursion level 1 with max 1 class Compensation4{ Amount IsoActiveCurrencyAndAmount } Compensation4 *-- "1..1" BranchAndFinancialInstitutionIdentification6 : DebtorAgent Compensation4 *-- "0..1" CashAccount40 : DebtorAgentAccount Compensation4 *-- "1..1" BranchAndFinancialInstitutionIdentification6 : CreditorAgent Compensation4 *-- "0..1" CashAccount40 : CreditorAgentAccount Compensation4 *-- "1..1" ICompensationReason1Choice : Reason %% Charges13 recursion level 1 with max 1 class Charges13{ Amount IsoActiveOrHistoricCurrencyAndAmount } Charges13 *-- "1..1" BranchAndFinancialInstitutionIdentification6 : Agent Charges13 *-- "0..1" CashAccount40 : AgentAccount Charges13 *-- "0..1" IChargeType3Choice : Type
ResolutionData4 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
EndToEndIdentification | Unique identification, as assigned by the original initiating party, to unambiguously identify the original transaction. | IsoMax35Text - Optional 0..1 |
TransactionIdentification | Unique identification, as assigned by the original first instructing agent, to unambiguously identify the transaction. | IsoMax35Text - Optional 0..1 |
UETR | Universally unique identifier to provide an end-to-end reference of a payment transaction. | IsoUUIDv4Identifier - Optional 0..1 |
InterbankSettlementAmount | Amount of money moved between the instructing agent and the instructed agent. | IsoActiveOrHistoricCurrencyAndAmount - Optional 0..1 |
InterbankSettlementDate | Date on which the amount of money ceases to be available to the agent that owes it and when the amount of money becomes available to the agent to which it is due. | IsoISODate - Optional 0..1 |
ClearingChannel | Specifies the clearing channel to be used to process the payment instruction. | ClearingChannel2Code - Optional 0..1 |
Compensation | Provides the details of the compensation made due to the modification or cancellation of a previous payment. | Compensation4 - Optional 0..1 |
ChargesInformation | Provides information on the charges to be paid by the charge bearer(s) related to the payment transaction. | Charges13 - Unknown 0..0 |
SupplementaryData building block
Additional information that cannot be captured in the structured elements and/or any other specific block. Additional information that can not be captured in the structured fields and/or any other specific block. For comparison, see the ISO20022 official specification
classDiagram direction tb %% SupplementaryData1 recursion level 0 with max 1 class SupplementaryData1{ PlaceAndName IsoMax350Text } SupplementaryData1 *-- "1..1" IsoSupplementaryDataEnvelope1 : Envelope %% IsoSupplementaryDataEnvelope1 recursion level 1 with max 1
SupplementaryData1 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
PlaceAndName | Unambiguous reference to the location where the supplementary data must be inserted in the message instance. In the case of XML, this is expressed by a valid XPath. | IsoMax350Text - Optional 0..1 |
Envelope | Technical element wrapping the supplementary data. | IsoSupplementaryDataEnvelope1 - Required 1..1 |
Extensibility and generalization considerations
To facilitate generalized design patterns in the system, the ResolutionOfInvestigationV12 implementation follows a specific implementaiton pattern. First of all, ResolutionOfInvestigationV12 impleemnts IOuterRecord indicating it is the outermost logical part of the message definition. Like all message wrappers, ResolutionOfInvestigationV12Document implements IOuterDocument. Because ResolutionOfInvestigationV12 implements IOuterDocument, it is a suitable template parameter for IOuterDocument, and causes the internal ‘Message’ to be of type ResolutionOfInvestigationV12.
classDiagram class IOuterRecord ResolutionOfInvestigationV12 --|> IOuterRecord : Implements ResolutionOfInvestigationV12Document --|> IOuterDocument~ResolutionOfInvestigationV12~ : Implements class IOuterDocument~ResolutionOfInvestigationV12~ { ResolutionOfInvestigationV12 Message }
Document wrapper for serialization
The only real purpose ResolutionOfInvestigationV12Document serves is to cause the document to be serialized into the ‘urn:iso:std:iso:20022:tech:xsd:camt.029.001.12’ namespace. Therefore, it will probably be the usual practice to build the message and construct this wrapper at the last minute using ResolutionOfInvestigationV12.ToDocument() method. The returned ResolutionOfInvestigationV12Document value will serialize correctly according to ISO 20022 standards.
classDiagram ResolutionOfInvestigationV12Document *-- ResolutionOfInvestigationV12 : Document
Sample of message format
This is an abbreviated version of what the message should look like.
<Document xmlns="urn:iso:std:iso:20022:tech:xsd:camt.029.001.12">
<RsltnOfInvstgtn>
<Assgnmt>
<!-- Assignment inner content -->
</Assgnmt>
<RslvdCase>
<!-- ResolvedCase inner content -->
</RslvdCase>
<Sts>
<!-- Status inner content -->
</Sts>
<CxlDtls>
<!-- CancellationDetails inner content -->
</CxlDtls>
<ModDtls>
<!-- ModificationDetails inner content -->
</ModDtls>
<ClmNonRctDtls>
<!-- ClaimNonReceiptDetails inner content -->
</ClmNonRctDtls>
<StmtDtls>
<!-- StatementDetails inner content -->
</StmtDtls>
<CrrctnTx>
<!-- CorrectionTransaction inner content -->
</CrrctnTx>
<RsltnRltdInf>
<!-- ResolutionRelatedInformation inner content -->
</RsltnRltdInf>
<SplmtryData>
<!-- SupplementaryData inner content -->
</SplmtryData>
</RsltnOfInvstgtn>
</Document>
Data from ISO specification
This is the technical data from the specification document.
<messageDefinition
xmi:id="_msyIgRlaEe2Do_UtrNmb2g"
previousVersion="_IBkAo9cBEeq_l4BJLVUF2Q"
name="ResolutionOfInvestigationV12"
definition="Scope
The ResolutionOfInvestigation message is sent by a case assignee to a case creator/case assigner.
This message is used to inform of the resolution of a case, and optionally provides details about.
- the corrective action undertaken by the case assignee;
- information on the return where applicable.
Usage
The ResolutionOfInvestigation message is used by the case assignee to inform a case creator or case assigner about the resolution of a:
- request to cancel payment case;
- request to modify payment case;
- unable to apply case;
- claim non receipt case.
The ResolutionOfInvestigation message covers one and only one case at a time. If the case assignee needs to communicate about several cases, then several Resolution Of Investigation messages must be sent.
The ResolutionOfInvestigation message provides:
- the final outcome of the case, whether positive or negative;
- optionally, the details of the corrective action undertaken by the case assignee and the information of the return.
Whenever a payment instruction has been generated to solve the case under investigation following a claim non receipt or an unable to apply, the optional CorrectionTransaction component present in the message must be completed.
Whenever the action of modifying or cancelling a payment results in funds being returned or reversed, an investigating agent may provide the details in the resolution related investigation component, to identify the return or reversal transaction. These details will facilitate the account reconciliations at the initiating bank and the intermediaries. It must be stressed that the return or reversal of funds is outside the scope of this Exceptions and Investigation service. The features given here is only meant to transmit the information of return or reversal when it is available through the resolution of the case.
The ResolutionOfInvestigation message must:
- be forwarded by all subsequent case assignee(s) until it reaches the case creator;
- not be used in place of a RejectCaseAssignment or CaseStatusReport or NotificationOfCaseAssignment message.
Take note of an exceptional rule that allows the use of ResolutionOfInvestigation in lieu of a CaseStatusReport. CaseStatusReport is a response-message to a CaseStatusReportRequest. The latter which is sent when the assigner has reached its own time-out threshold to receive a response. However it may happen that when the request arrives, the investigating agent has just obtained a resolution. In such a situation, it would be redundant to send a CaseStatusReport when then followed immediately by a ResolutionOfInvestigation. It is therefore quite acceptable for the investigating agent, the assignee, to skip the Case Status Report and send the ResolutionOfInvestigation message directly.
The ResolutionOfInvestigation message should be the sole message to respond to a cancellation request. Details of the underlying transactions and the related statuses for which the cancellation request has been issued may be provided in the CancellationDetails component."
registrationStatus="Registered"
messageSet="_moz48_2VEeGjgKzdN0DbWA"
xmlTag="RsltnOfInvstgtn"
rootElement="Document"
xmlns:xmi="http://www.omg.org/XMI">
<constraint
xmi:id="_msyIgxlaEe2Do_UtrNmb2g"
previousVersion="_IBkApdcBEeq_l4BJLVUF2Q"
name="PartialOrRejectedCancellationRule"
definition="If Status/Confirmation is present and equal to PECR or RJCR then CancellationDetails must be present."
registrationStatus="Provisionally Registered"
expression="<RuleDefinition xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><ComplexRule xsi:type="ComplexRule"><mustBe><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[*]</leftOperand></BooleanRule></mustBe><onCondition><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/Status/Confirmation</leftOperand></BooleanRule><BooleanRule xsi:type="WithInList"><leftOperand>/Status/Confirmation</leftOperand><rightOperand>InvestigationExecutionConfirmation4Code</rightOperand></BooleanRule></onCondition></ComplexRule></RuleDefinition>
" />
<constraint
xmi:id="_msyIhRlaEe2Do_UtrNmb2g"
previousVersion="_IBkAp9cBEeq_l4BJLVUF2Q"
name="MessageOrGroupResolvedCaseRule"
definition="ResolvedCase may be present at either ResolvedCase, OriginalGroupInformationAndStatus, OriginalPaymentInformationAndStatus or TransactionInformationAndStatus level."
registrationStatus="Provisionally Registered"
expression="<RuleDefinition xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><ComplexRule xsi:type="ComplexRule"><mustBe><connector>AND</connector><BooleanRule xsi:type="Absence"><leftOperand>/CancellationDetails[1]/OriginalGroupInformationAndStatus/ResolvedCase</leftOperand></BooleanRule></mustBe><onCondition><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/ResolvedCase</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]/OriginalGroupInformationAndStatus[1]</leftOperand></BooleanRule></onCondition></ComplexRule></RuleDefinition>
" />
<constraint
xmi:id="_msyIhxlaEe2Do_UtrNmb2g"
previousVersion="_IBkAqdcBEeq_l4BJLVUF2Q"
name="MessageOrPaymentInformationResolvedCaseRule"
definition="ResolvedCase may be present at either ResolvedCase, OriginalGroupInformationAndStatus, OriginalPaymentInformationAndStatus or TransactionInformationAndStatus level."
registrationStatus="Provisionally Registered"
expression="<RuleDefinition xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><ComplexRule xsi:type="ComplexRule"><mustBe><connector>AND</connector><BooleanRule xsi:type="Absence"><leftOperand>/CancellationDetails[*]/OriginalPaymentInformationAndStatus[*]/ResolvedCase</leftOperand></BooleanRule></mustBe><onCondition><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/ResolvedCase</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]/OriginalPaymentInformationAndStatus[1]</leftOperand></BooleanRule></onCondition></ComplexRule></RuleDefinition>
" />
<constraint
xmi:id="_msyIiRlaEe2Do_UtrNmb2g"
previousVersion="_IBkAq9cBEeq_l4BJLVUF2Q"
name="MessageOrInitiationTransactionResolvedCaseRule"
definition="ResolvedCase may be present at either ResolvedCase, OriginalGroupInformationAndStatus, OriginalPaymentInformationAndStatus or TransactionInformationAndStatus level."
registrationStatus="Provisionally Registered"
expression="<RuleDefinition xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><ComplexRule xsi:type="ComplexRule"><mustBe><connector>AND</connector><BooleanRule xsi:type="Absence"><leftOperand>/CancellationDetails[*]/OriginalPaymentInformationAndStatus[*]/TransactionInformationAndStatus[*]/ResolvedCase</leftOperand></BooleanRule></mustBe><onCondition><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/ResolvedCase</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]/OriginalPaymentInformationAndStatus[*]</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]/OriginalPaymentInformationAndStatus[*]/TransactionInformationAndStatus[*]</leftOperand></BooleanRule></onCondition></ComplexRule></RuleDefinition>
" />
<constraint
xmi:id="_msyIixlaEe2Do_UtrNmb2g"
previousVersion="_IBkArdcBEeq_l4BJLVUF2Q"
name="MessageOrInterbankTransactionResolvedCaseRule"
definition="ResolvedCase may be present at either ResolvedCase, OriginalGroupInformationAndStatus, OriginalPaymentInformationAndStatus or TransactionInformationAndStatus level."
registrationStatus="Provisionally Registered"
expression="<RuleDefinition><ComplexRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ComplexRule"><mustBe><connector>AND</connector><BooleanRule xsi:type="Absence"><leftOperand>/CancellationDetails[*]/TransactionInformationAndStatus[*]/ResolvedCase</leftOperand></BooleanRule></mustBe><onCondition><connector>AND</connector><BooleanRule xsi:type="Presence"><leftOperand>/ResolvedCase</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]</leftOperand></BooleanRule><BooleanRule xsi:type="Presence"><leftOperand>/CancellationDetails[1]/TransactionInformationAndStatus[*]</leftOperand></BooleanRule></onCondition></ComplexRule></RuleDefinition>" />
<messageBuildingBlock
xmi:id="_msyIlRlaEe2Do_UtrNmb2g"
previousVersion="_IBkAtdcBEeq_l4BJLVUF2Q"
name="Assignment"
definition="Identifies the assignment of an investigation case from an assigner to an assignee.
Usage: The assigner must be the sender of this confirmation and the assignee must be the receiver."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Assgnmt"
complexType="_BzPdIW49EeiU9cctagi5ow" />
<messageBuildingBlock
xmi:id="_msyIlxlaEe2Do_UtrNmb2g"
previousVersion="_IBkngdcBEeq_l4BJLVUF2Q"
name="ResolvedCase"
definition="Identifies a resolved case."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="RslvdCase"
complexType="_8BF4W248EeiU9cctagi5ow" />
<messageBuildingBlock
xmi:id="_msyImRlaEe2Do_UtrNmb2g"
previousVersion="_IBkng9cBEeq_l4BJLVUF2Q"
name="Status"
definition="Indicates the status of the investigation."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Sts"
complexType="_NIe3H249EeiU9cctagi5ow" />
<messageBuildingBlock
xmi:id="_msyImxlaEe2Do_UtrNmb2g"
previousVersion="_IBknhdcBEeq_l4BJLVUF2Q"
name="CancellationDetails"
definition="Specifies the details of the underlying transactions being cancelled."
registrationStatus="Provisionally Registered"
minOccurs="0"
xmlTag="CxlDtls"
complexType="_MIswYRlbEe2Do_UtrNmb2g" />
<messageBuildingBlock
xmi:id="_msyInRlaEe2Do_UtrNmb2g"
previousVersion="_IBknh9cBEeq_l4BJLVUF2Q"
name="ModificationDetails"
definition="Specifies the details of the underlying transaction being modified."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="ModDtls"
complexType="_LsO20RlbEe2Do_UtrNmb2g" />
<messageBuildingBlock
xmi:id="_msyInxlaEe2Do_UtrNmb2g"
previousVersion="_IBknidcBEeq_l4BJLVUF2Q"
name="ClaimNonReceiptDetails"
definition="Specifies the details of the underlying transaction for which a claim non receipt has been initiated."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="ClmNonRctDtls"
complexType="_EVNOIW4-EeiU9cctagi5ow" />
<messageBuildingBlock
xmi:id="_msyIoRlaEe2Do_UtrNmb2g"
previousVersion="_IBkni9cBEeq_l4BJLVUF2Q"
name="StatementDetails"
definition="Details on the underlying statement entry."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="StmtDtls"
complexType="_-RLPK249EeiU9cctagi5ow" />
<messageBuildingBlock
xmi:id="_msyIoxlaEe2Do_UtrNmb2g"
previousVersion="_IBknjdcBEeq_l4BJLVUF2Q"
name="CorrectionTransaction"
definition="References a transaction initiated to fix the case under investigation."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="CrrctnTx"
complexType="_tNTsINizEeq5MfBBxQig1Q" />
<messageBuildingBlock
xmi:id="_msyIpRlaEe2Do_UtrNmb2g"
previousVersion="_IBknj9cBEeq_l4BJLVUF2Q"
name="ResolutionRelatedInformation"
definition="Reference to fix the case under investigation as part of the resolution."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="0"
xmlTag="RsltnRltdInf"
complexType="_L1v_MRlbEe2Do_UtrNmb2g" />
<messageBuildingBlock
xmi:id="_msyIpxlaEe2Do_UtrNmb2g"
previousVersion="_IBknkdcBEeq_l4BJLVUF2Q"
name="SupplementaryData"
definition="Additional information that cannot be captured in the structured elements and/or any other specific block."
registrationStatus="Provisionally Registered"
minOccurs="0"
xmlTag="SplmtryData"
complexType="_Qn0zC9p-Ed-ak6NoX_4Aeg_468227563" />
<messageDefinitionIdentifier
businessArea="camt"
messageFunctionality="029"
flavour="001"
version="12" />
</messageDefinition>
ISO Building Blocks
The following items are used as building blocks to construct this message.