camt.030.001.03
Scope The Notification Of Case Assignment message is sent by a case assignee to a case creator/case assigner. This message is used to inform the case assigner that:
- the assignee is reassigning the case to the next agent in the transaction processing chain for further action
- the assignee will work on the case himself, without re-assigning it to another party, and therefore indicating that the re-assignment has reached its end-point Usage The Notification Of Case Assignment message is used to notify the case creator or case assigner of further action undertaken by the case assignee in a:
- request to cancel payment case
- request to modify payment case
- unable to apply case
- claim non receipt case The Notification Of Case Assignment message
- covers one and only one case at a time. If the case assignee needs to inform a case creator or case assigner about several cases, then multiple Notification Of Case Assignment messages must be sent
- except in the case where it is used to indicate that an agent is doing the correction himself, this message must be forwarded by all subsequent case assigner(s) until it reaches the case creator
- must not be used in place of a Resolution Of Investigation or a Case Status Report message When the assignee does not reassign the case to another party (that is responding with a Notification Of Case Assignment message with notification MINE - The case is processed by the assignee), the case assignment should contain the case assignment elements as received in the original query.
Message Construction
Every ISO20022 message has at the highest level what we call ‘building blocks’. Because the message is constructed as immutable records, the association is by composition. Below you can see the relationship between the message and its constituent building blocks: For comparison, see the ISO20022 official specification
classDiagram direction LR %% NotificationOfCaseAssignmentV03 recursion level 0 with max 0 NotificationOfCaseAssignmentV03 *-- "1..1" ReportHeader2 : Header NotificationOfCaseAssignmentV03 *-- "1..1" Case2 : Case NotificationOfCaseAssignmentV03 *-- "1..1" CaseAssignment2 : Assignment NotificationOfCaseAssignmentV03 *-- "1..1" CaseForwardingNotification3 : Notification
Now, we will zero-in one-by-one on each of these building blocks.
Header building block
Specifies generic information about the notification. The receiver of a notification must be the party which assigned the case to the sender. Specifies generic information about an investigation report. For comparison, see the ISO20022 official specification
classDiagram direction tb %% ReportHeader2 recursion level 0 with max 1 class ReportHeader2{ Identification IsoMax35Text CreationDateTime IsoISODateTime } ReportHeader2 *-- "1..1" IParty7Choice : From ReportHeader2 *-- "1..1" IParty7Choice : To %% IParty7Choice recursion level 1 with max 1 %% IParty7Choice recursion level 1 with max 1
ReportHeader2 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Identification | Point to point reference as assigned by the case assigner to unambiguously identify the case status report. | IsoMax35Text - Required 1..1 |
From | Party reporting the status of the investigation case. | IParty7Choice - Required 1..1 |
To | Party to which the status of the case is reported. | IParty7Choice - Required 1..1 |
CreationDateTime | Date and time at which the message was created. | IsoISODateTime - Required 1..1 |
Case building block
Identifies the investigation case. Set of elements used to identify a case. For comparison, see the ISO20022 official specification
classDiagram direction tb %% Case2 recursion level 0 with max 1 class Case2{ Identification IsoMax35Text ReopenCaseIndication IsoYesNoIndicator } Case2 *-- "1..1" IParty7Choice : Creator %% IParty7Choice recursion level 1 with max 1
Case2 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Identification | Uniquely identifies the case. | IsoMax35Text - Required 1..1 |
Creator | Party that created the investigation case. | IParty7Choice - Required 1..1 |
ReopenCaseIndication | Indicates whether or not the case was previously closed and is now re-opened. | IsoYesNoIndicator - Optional 0..1 |
Assignment building block
Identifies the assignment of an investigation case from an assigner to an assignee. Usage: The Assigner must be the sender of this confirmation and the Assignee must be the receiver. Set of elements used to represent the assignment of a case to a party. For comparison, see the ISO20022 official specification
classDiagram direction tb %% CaseAssignment2 recursion level 0 with max 1 class CaseAssignment2{ Identification IsoMax35Text CreationDateTime IsoISODateTime } CaseAssignment2 *-- "1..1" IParty7Choice : Assigner CaseAssignment2 *-- "1..1" IParty7Choice : Assignee %% IParty7Choice recursion level 1 with max 1 %% IParty7Choice recursion level 1 with max 1
CaseAssignment2 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Identification | Uniquely identifies the case assignment. | IsoMax35Text - Required 1..1 |
Assigner | Party who assigns the case. | Usage: This is also the sender of the message. |
Assignee | Party to which the case is assigned. | Usage: This is also the receiver of the message. |
CreationDateTime | Date and time at which the assignment was created. | IsoISODateTime - Required 1..1 |
Notification building block
Information about the type of action taken. Status of a case resulting from a case assignment. For comparison, see the ISO20022 official specification
classDiagram direction tb %% CaseForwardingNotification3 recursion level 0 with max 1 class CaseForwardingNotification3{ Justification CaseForwardingNotification3Code }
CaseForwardingNotification3 members
Member name | Description | Data Type / Multiplicity |
---|---|---|
Justification | Justification for the forward action. | CaseForwardingNotification3Code - Required 1..1 |
Extensibility and generalization considerations
To facilitate generalized design patterns in the system, the NotificationOfCaseAssignmentV03 implementation follows a specific implementaiton pattern. First of all, NotificationOfCaseAssignmentV03 impleemnts IOuterRecord indicating it is the outermost logical part of the message definition. Like all message wrappers, NotificationOfCaseAssignmentV03Document implements IOuterDocument. Because NotificationOfCaseAssignmentV03 implements IOuterDocument, it is a suitable template parameter for IOuterDocument, and causes the internal ‘Message’ to be of type NotificationOfCaseAssignmentV03.
classDiagram class IOuterRecord NotificationOfCaseAssignmentV03 --|> IOuterRecord : Implements NotificationOfCaseAssignmentV03Document --|> IOuterDocument~NotificationOfCaseAssignmentV03~ : Implements class IOuterDocument~NotificationOfCaseAssignmentV03~ { NotificationOfCaseAssignmentV03 Message }
Document wrapper for serialization
The only real purpose NotificationOfCaseAssignmentV03Document serves is to cause the document to be serialized into the ‘urn:iso:std:iso:20022:tech:xsd:camt.030.001.03’ namespace. Therefore, it will probably be the usual practice to build the message and construct this wrapper at the last minute using NotificationOfCaseAssignmentV03.ToDocument() method. The returned NotificationOfCaseAssignmentV03Document value will serialize correctly according to ISO 20022 standards.
classDiagram NotificationOfCaseAssignmentV03Document *-- NotificationOfCaseAssignmentV03 : Document
Sample of message format
This is an abbreviated version of what the message should look like.
<Document xmlns="urn:iso:std:iso:20022:tech:xsd:camt.030.001.03">
<NtfctnOfCaseAssgnmt>
<Hdr>
<!-- Header inner content -->
</Hdr>
<Case>
<!-- Case inner content -->
</Case>
<Assgnmt>
<!-- Assignment inner content -->
</Assgnmt>
<Ntfctn>
<!-- Notification inner content -->
</Ntfctn>
</NtfctnOfCaseAssgnmt>
</Document>
Data from ISO specification
This is the technical data from the specification document.
<messageDefinition
xmi:id="_KtIUxdE_Ed-BzquC8wXy7w_-2097745661"
nextVersions="_sYfPEVkyEeGeoaLUQk__nA_241653460"
name="NotificationOfCaseAssignmentV03"
definition="Scope
The Notification Of Case Assignment message is sent by a case assignee to a case creator/case assigner.
This message is used to inform the case assigner that:
- the assignee is reassigning the case to the next agent in the transaction processing chain for further action
- the assignee will work on the case himself, without re-assigning it to another party, and therefore indicating that the re-assignment has reached its end-point
Usage
The Notification Of Case Assignment message is used to notify the case creator or case assigner of further action undertaken by the case assignee in a:
- request to cancel payment case
- request to modify payment case
- unable to apply case
- claim non receipt case
The Notification Of Case Assignment message
- covers one and only one case at a time. If the case assignee needs to inform a case creator or case assigner about several cases, then multiple Notification Of Case Assignment messages must be sent
- except in the case where it is used to indicate that an agent is doing the correction himself, this message must be forwarded by all subsequent case assigner(s) until it reaches the case creator
- must not be used in place of a Resolution Of Investigation or a Case Status Report message
When the assignee does not reassign the case to another party (that is responding with a Notification Of Case Assignment message with notification MINE - The case is processed by the assignee), the case assignment should contain the case assignment elements as received in the original query."
registrationStatus="Registered"
messageSet="_urpIICeJEeOCeO5e7islRQ"
xmlTag="NtfctnOfCaseAssgnmt"
rootElement="Document"
xmlns:xmi="http://www.omg.org/XMI">
<messageBuildingBlock
xmi:id="_KtIUxtE_Ed-BzquC8wXy7w_-239673952"
name="Header"
definition="Specifies generic information about the notification.
The receiver of a notification must be the party which assigned the case to the sender."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Hdr"
complexType="_Rq4LdNp-Ed-ak6NoX_4Aeg_891312394" />
<messageBuildingBlock
xmi:id="_KtIUx9E_Ed-BzquC8wXy7w_-239674352"
name="Case"
definition="Identifies the investigation case."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Case"
complexType="_SpAnptp-Ed-ak6NoX_4Aeg_-1565053133" />
<messageBuildingBlock
xmi:id="_KtIUyNE_Ed-BzquC8wXy7w_-239674321"
name="Assignment"
definition="Identifies the assignment of an investigation case from an assigner to an assignee.
Usage: The Assigner must be the sender of this confirmation and the Assignee must be the receiver."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Assgnmt"
complexType="_T9Nac9p-Ed-ak6NoX_4Aeg_-1609381277" />
<messageBuildingBlock
xmi:id="_KtIUydE_Ed-BzquC8wXy7w_-2097745596"
name="Notification"
definition="Information about the type of action taken."
registrationStatus="Provisionally Registered"
maxOccurs="1"
minOccurs="1"
xmlTag="Ntfctn"
complexType="_T-ZtQtp-Ed-ak6NoX_4Aeg_-1114775558" />
<messageDefinitionIdentifier
businessArea="camt"
messageFunctionality="030"
flavour="001"
version="03" />
</messageDefinition>
ISO Building Blocks
The following items are used as building blocks to construct this message.